Mercy Medical Center

Catrina a month ago

I came to Mercy Medical Center in need of mercy. My legs and feet were swollen to the extent that I couldn't walk. I was treated all night and released the morning of the next day. I found the staff to be friendly, very competent and professional. They made my visit welcoming and fun. The doctor was very thorough w/ my testing. I'm not a doctor, but I can tell when I'm being cared for thoroughly vs when I'm not. I returned 2 days later w/ the same issues. I had some very stressful environmental conditions going on that distressed me physically. I returned to the E.R. they thoroughly treated me and admitted me to the hospital for more extensive testing and observation. The doctor was thoroughly and professional and the nursing staff was amazing. They treated me very carefully and was even able to assist me with referrals for additional assistance that involved a transition to an acute care facility. Between my 1st ER visit and my hospital stay, 8 gallons of fluid was removed from my body. The rest of my healing journey is up to nature. Nothing but dignity, respect and professionalism at this facility. I am very satisfied at the compassion they showed me and I highly recommend this

angelina nuccio Edited 2 months ago

I’m Maria Mika I came in with a scary experience, and the staff was amazing personable. I didn’t feel like anyone was a politician or a representative. I felt like I knew these people the staff, the nurses, the doctors, the CNA‘s down to the housekeeping, wonderful smiles, and personality. I watch them work under pressure with other situations and they were such a tight unit huge compliments to the management and the staff because without a great staff, there’s no great management and without great management hiring great staff there’s no happy patrons so I’m grateful for it all I want to put a special special. I don’t know if you wanna call it a daisy award or something but nurse STEFANIE Merrick ER nurse DONT CHANGE . Don’t let that light shine go out n don’t let that light dull. YOUR personality kept me comfortable in ER . Your personality made me feel like I’ve known you and that is a beautiful bedside manner coming from a woman who is in the similar profession, and I want to give another wonderful compliment to the gentleman who did my cardiogram in the room, 4:30 on July 25th his name is slipping my memory dang, a blank shame on me, but he was wonderful and NURSE ALEX you’r

Sairah Bashir 3 months ago

I went to the ER at Mercy Medical on 6/14 and was admitted for 2 days. It was the best hospital experience I've ever had—exceptional service and bedside manner at every level, on every team. It felt like I'd gone through a portal into an alternate reality where healthcare was actually about serving patients, not profits, and providers were not rushed to meet quotas. Every single staff member I interacted with was not only kind, caring, and extremely empathetic but actually felt like they enjoyed being there. As a niqabi (woman who wears the full veil according to Islamic laws), I was so touched and impressed by the level of care that was afforded my covering. Everyone was extremely respectful, and they put a sign on my room door so only female staff could enter. This made things so much easier as I didn't have to constantly cover anytime someone came in to take vitals (which happened a lot). Not only that, I had an endoscopy done, and my hijab and even my gloves stayed on during the procedure. I was able to uncover just what was relevant. As I've said, everyone I dealt with was exceptional, and I regret that I don't remember all the names. But the ones I do include: Nurses & Te

Ahmed Elsheshtawy 4 months ago

It was great experience, went into ER for an emergency surgery. Everything was smooth and fast. Reception was nice and all staff were friendly. I want to specially thank the doctor that did my surgery, Dr. Hassan Ahmed that was on call, He went above and beyond to explain the surgery did a great job in the OR and even the incisions were done very clean and professional. He followed up after surgery and the next morning, answering all questions and giving us all the time we needed without rushing. Also Dr. Sayed was very nice and patient answered all the questions and being very patient. Nurses were also very helpful and friendly, Remember nurse December as you can easily feel that she cares and does great job helping and educating properly. Kudos to this place.

Lazara Ruiz Edited a year ago

Wow!!! now when I thought I seen it all these security guy stole hearts , I had a call from Uber to pick up a passenger in a scooter didnt know that I would need to put it in the car. Tell you the truth I have a back condition can't carry it cause I throw my back told the lady I dont know if I can take you unless someone help take apart scooter and put in car and when I get there have someone help remove . So went in side to get help they call security officers and they arrived, impressive how these officers went over and beyond, helping figuring how to break down scooter to get it in car, we need more security officer like these two men officer Vizcarar he look at the scooter call for help with another officer call walker between him and walker did a very good job. Amazing this hospital is a great hospital i give it a 10 very knowledgeable Dr Nurse's and security is a Diamond what these guard did dont happen now in days im so greatful and customer was feeling good being she's Disable like me. was not rude patience and security was just wonderful ,helping, I felt like royalty thank you so much for excellent work and love for and all